LA VELLA SOL

Botanical Immersion

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Privacy Policy

Last updated: July 2026

La Vella Sol ("we", "us", "our") respects your privacy. This policy explains what personal information we collect through this website, how it is used, and how it is protected.

What we collect

We collect information you provide directly, including:

  • Name, email address, and phone number, when submitted through our immersion profile or waitlist forms
  • Details relating to scalp or hair history, allergies, and how you are feeling ahead of a ritual, when voluntarily submitted through the immersion profile
  • Messages sent via email, WhatsApp, or our contact channels

We do not collect payment card information directly — bookings and payments are processed through Timely, a third-party booking platform, subject to Timely's own privacy practices.

How we use it

Information submitted through the immersion profile is used solely by Jess Crawford to prepare for and personalise your ritual. Waitlist details are used only to notify you about VALSIA availability. We do not sell, rent, or share your personal information with third parties for marketing purposes.

How it is stored

Form submissions are received and stored through Netlify Forms, our website hosting provider's built-in form-handling service. Access is limited to Jess Crawford. Information is retained only as long as necessary to provide your ritual or respond to your enquiry.

Your rights

You may ask us at any time to access, correct, or delete the personal information we hold about you. To make such a request, or if you have any questions about this policy, contact us at jess@lavellasol.com.au.

Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent update.

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Proudly supported by the City of Karratha through the Take Your Business Online (TYBO) Grant.

© 2026 La Vella Sol Botanical Immersion Atelier. Karratha, Western Australia.